IRIS Exchequer Returns Module
Manage returns profitably and efficiently
All businesses dealing with stock have a proportion of returns for faulty, unwanted, duplicated or exchanged goods. Handling these returns properly, for example checking that goods are still under warranty and undamaged, can be very time-consuming but has a real impact on your bottom line.
The IRIS Exchequer Returns module enables you to respond quickly in a busy sales environment. It is designed to deal with the widest range of goods return scenarios - simplifying and managing the entire process. It helps you to maintain customer satisfaction without damaging your profitability.
Key benefits
- Processes all aspects of product returns
- Manages stock repairs
- Reduces costs by highlighting common trends and issues
- Provides complete traceability with full visibility of the exact status of the return, including support for the handling of expected returned stock against actual
- Improves customer service by identifying any potential product issues early
- Manages advance replacements
- Automatically manages credit notes
- Back-to-back supplier returns
