Sales:  Establish a 360-degree view of customer interaction and sales opportunities.

Customer Service:  Deliver value with integrated interaction and knowledge management.

Marketing:  Plan, implement, and measure more effective marketing campaign.

Microsoft Dynamics CRM is quite simply the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office or Outlook.

Because it was designed to partner with Outlook, Microsoft Dynamics CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and an incredibly rapid return on investment.

"Gives direct access when you need it, in the office or on the road."

Microsoft Dynamics CRM can give your employees direct access to customer information through Microsoft Outlook, enabling access to the information they need when they need it, in the office or on the road.

Microsoft Dynamics CRM lets you work the way you want to work with features such as:

• Tight integration with Microsoft Office and Outlook, allowing employees to easily pull information from Microsoft Dynamics CRM into Office applications such as Microsoft Excel spreadsheet software and Word.
• Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens.
• Customised workspaces that allow users to create, save, and re-use favorite views of customer data without the distraction of unneeded information.
• Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service.
• Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.
• Great mobile support that allows field workers to get instant access to customer data from smart phones, laptops, tablets etc. where they have access to an Internet browser.

As part of the global network of partners we provide local, personalised service—from planning and implementation, to customisation, to ongoing support and training. That means you receive world-class business solutions, from us a local solution provider, and we will be there to provide what you need as your business conditions change and your business grows.



Microsoft Dynamics CRM 2011 Is Here



Click here to visit the Microsoft Dynamics CRM website